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Samsung Galaxy S4: User reports of damage without any external display

To devices that are new on the market, high demands are made. Manufacturers and customers want to be confident that they are investing their money in something that is of high quality. Meanwhile, unfortunately, are increasing problems in Samsung's current flagship Galaxy S4(samsung galaxy note 2 cases), the display is damaged for some inexplicable reason.

2013-07-28-18.24.33-1.jpg 

This is to crack below the display glass that come without any external (dropping or otherwise) about. The glass itself remains intact.

Reports from colleagues of Mobiflip alone in his own words every day at least one person with this problem. Meanwhile, it has collected more than 100 such problem cases and made a request to Samsung(samsung chargers for cell phone) relating to the current situation. The tentative answer is:

All mobile devices from Samsung Electronics, including the GALAXY S 4 are subjected to strict quality control to meet the highest industry standards. Our customers' satisfaction is the focus. Once the device is present our service team, it is subjected to a comprehensive examination to determine the cause of the fall.

Bad for affected users: A repair is denied in most cases, since the display does not cover damage from improper handling with woods and behind it is suspected. A replacement of damaged parts will cost about 200 €(Cover Case). An expensive fun at such an expensive device.

We'll definitely keep up to date on the process and results of the internal investigation Samsung.

cnkingge 05.08.2013 0 171
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05.08.2013 (4458 days ago)
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