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Light in The Box is an online discount store that facilitates shipments of a variety of items from China to countries throughout the world. Light In The Box offers thousands of products at bargain and wholesale prices. Before ordering, read their FAQs and return policies so you understand that any items you need to exchange or return will have to be shipped back to China and you may have a very limited time frame to take action on order cancellations, Dinodirect.com Complaint returns, and exchanges - and their policies vary depending on the products your order. Light In The Box's website is easy to explore and easy to use when placing an order. However, do not get so distracted by bargain price that you forget to read their return policies. If you get the wrong item, a damaged item, or have any other consumer complaint, expect very nice sales people to offer you very little resolution. Lightinthebox is one of the most popular Chinese wholesale distributors of the moment. Products are sourced directly from manufacturers, miniinthebox.com reviews and are only included into the catalogue after a quality assurance process. The head office in Beijing and two branches in Shenzhen and Suzhou, gives Lghtinthebox an excellent coverage of the major manufacturing areas in China. Proximity to factories is important because it simplifies the verification process and speeds up the delivery of goods. There is no minimum order limitation, so all products are suitable for both resellers looking to increase margins or individuals that want to save some money on their shopping. However, you may get better deals when you buy several units either on the Wholesale section of the site or contacting a Sales Manager Their customer service department always responded within 24 hours and was consistently cheerful and polite. However, the customer service department will delay resolution by not honoring requests (i.e., to immediately cancel an order) by responding with more questions instead of taking action until deadlines for order cancellation and returns have passed. When you shop any online service use a credit card that allows you to dispute charges for items not received. miniinthebox.com Complaint If you cannot cancel the order from China,you may be able to reverse the credit card charge. Take time to fully explore a website - read the fine print. Perhaps it is most important to remember that when you are doing business with a foreign country you cannot walk into a local store and exchange an item or pitch a fit when all else fails.
And, threatening to sue would be taken as seriously as threatening to throw cotton balls: it won't stick and it won't hurt them in any way. You will not be able to sue Light In The Box in China from another country on a small claim because there is no international small claims court.
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