Q1: Are you site secure?
Of course, we processed the order through 100% secured "http" servers. We won't share your personal information to any other parties.
Q2: How to place an online order?
Choose the items you want to, click "Add to my cart" button, and then click the “go to checkout” button step by step. If your payment is successful, we will receive your order, and a confirmation email will be sent to you.
Q3: What methods of payment do you accept?
We accept Visa and Master Card. You can just contact us for the details.
Q4: When should I order?
Anytime you want. If you have chosen one or several products from our website, please feel free to make your order. You could do it through e-mail, telephone, Live Chat or on the website directly. If you find you cannot communicate with us online or make a phone call because of not on working time, you can leave a message. We will get back to you and answer your questions in time.
Q5: How will I be notified of my order status?
The first e-mail is sent immediately after we received your payment. A shipping confirmation email will be sent when your order is shipped from our location and will include the tracking number. Then you could get the instant information any time as to the shipping status on the official website of EMS or DHL with the tracking number. But please allow some time for the express company to update and do uploading work.
Q6: How do I track my order?
A8: We will give a tracking number and the relative website for you to check the shipment status online. Please take it easy to contact our customer service if you have any questions. Of course, we will check the status for you sometimes and remind you. But it would be better for you to track the status yourself. So you can know your order clearly! But please allow some time for the express company to update and do uploading work.
Q7: How to contact you if I have any question?
Just feel free to click “Live Chat” on our website or send an e-mail to tell us your questions.
Q8: Can You Ship To My Country?
Yeah, no problem! We can ship to your country.
We can ship single item or large orders to *WORLDWIDE*.
If you have any other questions, please feel free to contact us via E-mail or Live Chat. We are always ready to provide our sincere service to you!
